SHIPPING& RETURNS

We deliver to most locations across Hong Kong, with the exception of certain outlying islands. For specifics, drop us a line at info@hopp-pets.com.

Enjoy complimentary shipping on orders exceeding HKD380—otherwise, a HKD55 fee applies.

Orders typically ship within 2-5 days. Patience pays off with the best results.

Given the specialized temperature and handling needs for our squeezies during shipping, we're unable to process returns. If something's not quite right with your order, reach out to us at info@hopp-pets.com—we're here to assist and make it right! :)

Meow